Testimonials

Very pleased

Jun 22, 2018 by Mr & Mrs Usher (Swindon)


Very pleased with end result. A lot of people say how nice it looks.


Thank you millions!

May 29, 2018 by Mr & Mrs Wright (Wokingham)


Were you impressed with the initial sales representation?
Yes we could tell Barry knew a lot about the product. We really appreciated his honest opinion too.
Did you find the survey information helpful & accurate? Yes.
Did you find our communication efficient? Yes.
Were we courteous & helpful? Yes. Always, I really trusted the chaps & was happy to go out even when they were there they covered up our belongings in the garage before work too.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes. 100% - I / we couldn't recommend DCS enough. Thank you all so so much. We wish the chaps / Jackie & company every success!!
Comments:
Really pleased you all travelled from Swindon to Reading for us. All staff courteous, trustworthy, friendly & even helped me with shopping bags one day when I had a toddler to deal with & heavily pregnant. Wonderful company - so pleased we found you to do our drive :) Thank you millions.


You did a great job!

May 17, 2018 by Mr Murrells (Swindon)


Were you impressed with the initial sales representation?
Yes. Ricky, then Barry visted and went over the plans in increasing levels of detail as the survey progressed. I wasn\'t really sure what I wanted at first, so their experience was invaluable.
Did you find the survey information helpful & accurate?
Yes, it was quite clear once explained. I found the information on the process on your website very helpful, also the aftercare information.
Did you find our communication efficient?
Yes. Jackie was very good at phone me regularly to keep me informed of the process at each stage and communicating the causes of delays (due to weather rather than job).
Were we courteous & helpful?
Yes, at every aspect. See above re Jackie\'s phone calls, but also the men doing the work acted courteously and professionally. I was particularly grateful and happy with the work Ryan did managing the project - on one Saturday he came on his own to progress the works to the next stage.
Are you pleased with your installation?
Yes. It looks really nice. I wasn\'t sure if I was choosing the right colour & pattern, but I am very pleased. Neighbours and friends have said they think it looks nice.
Was the site left in a reasonably clean and tidy condition?
Yes, the site was left clean & tidy after each work - important to me that it was as the project was stretched out over quite a long time. Thanks also for considering the impact not just on me but on my neighbours as I was concerned the disruption would affect them, but it didn\'t.
Would you be happy to recommend us to your friends?
Yes.
Any other comments?
Nothing more to add really. You did a great job. The only slight problem was the time it took, but I appreciate that was partly down to the weather, but also another job you had on at Gatwick. But you did keep me informed of delays. Thanks also for being aware of the impact the disruption, noise etc. would have on my neighbours. There were no problems there.
Thank you!


Very impressed

May 02, 2018 by Mr & Mrs Urquhart (Henley)


Were you impressed with the initial sales representation? Yes. Very impressed.
Did you find the survey information helpful & accurate? Yes. Very helpful & indeed accurate.
Did you find our communication efficient? Yes, most certainly.
Were we courteous & helpful? Yes, all the workmen were courteous & very helpful.
Are you pleased with your installation? Yes, very pleased.
Was the site left in a reasonably clean and tidy condition? Yes, very good.
Would you be happy to recommend us to your friends? Yes most certainly.
Comments: We are very happy with the work carried out by the workforce. All aspects were done in a professional capacity and all aspects were made good at the end of the work. We are awaiting a quote for the other area in our back garden.


Looks amazing & lots of positive feedback

Mar 25, 2018 by Mr & Mrs Upton (Swindon)


Were you impressed with the initial sales representation? Yes. Informative & listened to what we wanted. No sales pressure.
Did you find the survey information helpful and accurate? Yes. Listened to what we wanted & helpful advice on colour, design etc. No pressure to go ahead with the process.
Did you find our communication efficient? Yes. Very good customer service throughout the build & kept informed for date change due to weather issues. Will miss my daily calls. Felt like I was talking to a friend.
Were we courteous and helpful? Yes. All where courteous and helpful. Friendly, respectful to us & our neighbours.
Are you pleased with the installation? Yes. Looks amazing & lots of positive feedback from people we know & passers by are stopping & looking (& asking us).
Was the site left in a reasonably clean and tidy condition? Yes. Didn\'t know you\'d been as everyday the site & surrounding path left spotless.
Would you be happy to recommend us? Yes. Have already been recommending you & saying excellent company with good customer service all the way through the process.
Comments: No criticisms. Any slight changes we wanted made had been done. Good working relationship with all of the workmen who are a credit to you and have excellent customer care and work ethic. Only issue was the weather (snow!!).


The Drive Looks Amazing

Mar 14, 2018 by Mrs Pearce (Yateley)


Were you impressed with the initial sales representation? Yes. Given all the information I needed to help make my decision.
Did you find the survey information helpful & accurate? Yes. Explained plainly so I could understand.
Did you find our communication efficient? Yes. Most helpful. Jackie kept in touch all the time so I knew what was happening.
Were we courteous & helpful? Yes. Every one of the team very friendly & obliging. Couldn\'t ask for a better crew.
Are you pleased with your installation? Yes. The drive looks amazing. It took a time due to the weather conditions but well worth it.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes. Definitely.
Comments: The whole team working on the drive couldn\'t have been more helpful. Great bunch of lads. They cost me a fortune making cups of tea!!


Very Good Sales Representation

Mar 10, 2018 by Mr Jilbert (Trowbridge)


Were you impressed with the initial sales representation? Yes very good.
Did you find the survey information helpful & accurate? Yes. .
Did you find our communication efficient? Yes.
Were we courteous & helpful? Yes. At all times.
Are you pleased with your installation? Yes.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes.


5 Star Job!

Mar 08, 2018 by Mr & Mrs Tredgett (Bristol)


Were you impressed with the initial sales representation? Yes. Ricky really impressed us, so friendly and knowledgeable. Very helpful.
Did you find the survey information helpful & accurate? Yes. Very helpful and informative.
Did you find our communication efficient? Yes. Excellent from Ricky, Barry, Jackie, Steve and the lads.
Were we courteous & helpful? Brilliant. Everyone involved were very kind and helpful.
Are you pleased with your installation? Yes. Excellent job. Plenty of local comments about what a beautiful job it is.
Was the site left in a reasonably clean and tidy condition? Yes. No mess whatsoever.
Would you be happy to recommend us to your friends? Oh yes.
Comments: We have no criticisms whatsoever. 5 star job! * * * * *


Really Glad You Did This Job For Us

Jan 24, 2018 by Mr & Mrs Kandola (Highworth)


Were we courteous & helpful? Yes. Every staff member I interacted with was friendly, courteous and helpful. Are you pleased with your installation? Yes. Very happy with it. I'm really glad that it worked out and that you did this job for us.


Knowledgeable and Friendly

Jan 11, 2018 by Mrs Salamanca (Filton)


Were you impressed with the initial sales representation? Yes. Very knowledgeable and friendly.
Did you find our communication efficient? Yes. Was always up to date with the latest status.
Would you be happy to recommend us to your friends? Yes.


Decorative Concrete Specialists 01793 261 011 Office 16 BSS House, Cheney Manor Swindon Wilts, SN2 2PJ United Kingdom 5.0 5.0 88 88 Very pleased with end result. A lot of people say how nice it looks.
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