Testimonials

Exceptional. Over The Moon

Feb 25, 2019 by Mrs Greenwell (Royal Wootton Bassett)


Were you impressed with the initial sales representation? Yes.
Did you find the survey information helpful & accurate? Yes.
Did you find our communication efficient? Yes.
Were we courteous & helpful? Yes.
Are you pleased with your installation? Yes. We are delighted to have found local people with such skill.
Was the site left in a reasonably clean and tidy condition? Yes. Perfect.
Would you be happy to recommend us to your friends? Yes. No hesitation.
Any other comments? The DCS team have been exceptional in every way. Courteous and fantastic attention to detail. Incredible hard workers and observing the process has been fascinating to watch. We are over the moon with the end result - Thank you.


Team Took A Real Pride In Their Work

Jan 25, 2019 by Mr & Mrs Harrill (Bristol)


Were you impressed with the initial sales representation? Yes. Very informative and reassuring.
Did you find the survey information helpful & accurate? Yes. Everything fully explained.
Did you find our communication efficient? Yes. Very efficient and effective. Many other companies could learn from your sales care and communication.
Were we courteous & helpful? Yes. Extremely and responded immediately to any questions we had.
Are you pleased with your installation? Yes. Very pleased.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes. Definitely.
Any other comments? Whole team on site were hard working, polite and nothing was too much trouble. Especial thanks for fitting extra gravel board below the fence line to close gap exposed. Team took a real pride in their work which was refreshing to see.


Very Pleased, Would Recommend Highly

Jan 14, 2019 by Mrs Smith (Swindon)


Were you impressed with the initial sales representation? Yes. Everything presented really well. Very friendly. All questions & concerns addressed.
Did you find the survey information helpful & accurate? Yes. Allowed me to confirm exactly what was to be done.
Did you find our communication efficient? Excellent.
Were we courteous & helpful? Yes.
Are you pleased with your installation? Yes.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes.
Any other comments? Everyone extremely helpful. Driveway installed to a high standard. We are very pleased and would recommend highly. Actually already passed your details to our neighbours.


Creative Thinking

Dec 15, 2018 by Miss Selby (Swindon)


Were you impressed with the initial sales representation? Yes.
Did you find the survey information helpful & accurate? Yes.
Did you find our communication efficient? Yes. Jackie\'s regular calls meant that I knew exactly what was happening even though I wasn\'t at home.
Were we courteous & helpful? Yes. Steve and the team were polite in all our dealings. Steve\'s creative thinking to obtain water while I was dealing with a kitchen leak meant that everything progressed to plan.
Are you pleased with your installation? Yes.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes.
Any other comments? Thanks to everyone for ensuring a smooth process.


It Has More Than Met Our Expectations

Nov 25, 2018 by Mr & Mrs Bacon (Leighton Buzzard)


Were you impressed with the initial sales representation? Yes. Right from the initial contact and discussions on what we were seeking the company represented itself very professionally. The representation in person was polite, informed and efficient.
Did you find the survey information helpful & accurate? Yes. As part of the retained documentation it was not only useful but very valuable.
Did you find our communication efficient? Yes. At all stages - highly efficient and informative.
Were we courteous & helpful? Yes. At all times and considerate to neighbours. We were always kept informed & notified of what was taking place and the next steps.
Are you pleased with your installation? Yes. It has more than met our expectations.
Was the site left in a reasonably clean and tidy condition? Yes. Absolutely no complaints. Very tidy and efficient.
Would you be happy to recommend us to your friends? Yes. Without any reservation whatsoever!
Any other comments? Every member of the company we have either met or spoken to was friendly, helpful, courteous and professional. Always good natured and hard working.


Couldn't Be Happier, The Wow Factor

Nov 15, 2018 by Miss Pike & Leadbetter (Woodley)


Were you impressed with the initial sales representation? Yes.
Did you find the survey information helpful & accurate? Yes.
Did you find our communication efficient? Yes. Jackie massively helpful and informative.
Were we courteous & helpful? Yes. At all times.
Are you pleased with your installation? Yes. Couldn't be happier. The wow factor. All visitors and neighbours are very complimentary.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes. Already have mentioned it to a few people.
Any other comments? Everyone involved from start to finish were all brilliant. Good communication and very helpful. Job completed to a very high standard and happy to work with us on a unique spec & design.


So helpful & professional

Oct 12, 2018 by Mrs M Smith (Swindon)


Were you impressed with the initial sales representation? Yes.
Did you find the survey information helpful & accurate? Yes.
Did you find our communication efficient? Yes.
Were we courteous & helpful? Yes. Always.
Are you pleased with your installation? Yes.
Was the site left in a reasonably clean and tidy condition? Yes. The guys even put down grass seed in an area of grass that was damaged.
Would you be happy to recommend us to your friends? Yes.
Any other comments? Have to give a mention to Jackie - she was so helpful, professional and an asset to the company (miss her daily updates!) Can't fault communication in any way. We were out walking and passed a property that DCS had just finished a driveway. We knocked on the door and the owner couldn't praise DCS enough.


A big thank you

Oct 10, 2018 by Mr & Mrs Martin (Chepstow)


We just wanted to say a big THANK YOU to you all for our new fantastic driveway! All the neighbours are so jealous! We are so happy with the finished results and wanted to thank you again for your outstanding customer service Jackie. Please pass on our thanks to all the guys who worked on our drive- they are a credit to the business. Thanks again & best wishes.


Will be recommending to everyone

Oct 09, 2018 by Mr & Mrs Emery (Swindon)


Were you impressed with the initial sales representation? Yes.
Did you find the survey information helpful & accurate? Yes.
Did you find our communication efficient? Yes.
Were we courteous & helpful? Yes. Very.
Are you pleased with your installation? Yes. Very.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes. Already have done :-)
Any other comments? Very professional in all aspects of work. Will be recommending to everyone.


Well done you guys!

Oct 05, 2018 by Mr & Mrs Bristow (Silchester, Reading)


Were you impressed with the initial sales representation? Yes. I sensed that the journey, a nice one, was beginning.
Did you find the survey information helpful & accurate? Yes. I appreciated the plan & estimate. Others did not do this, but the plan defined the job & identified extras.
Did you find our communication efficient? Yes very. No time wasted.
Were we courteous & helpful? Yes all along the process.
Are you pleased with your installation? Yes very so far. I appreciated some nice touches - levelling to garage, the nice garden seat area was well done & tree stand.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes of course. I have sent a letter.
Any other comments? Selection process of the design pattern & colour was very good. Personal visit to narrow down. Well done you guys!


Decorative Concrete Specialists 01793 261 011 Office 16 BSS House, Cheney Manor Swindon Wilts, SN2 2PJ United Kingdom 5.0 5.0 104 104 Were you impressed with the initial sales representation? Yes.Did you find the survey information helpful & accurate? Yes.Did you find our communication efficient? Yes.Were w
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