Testimonials

Finished Job Looks So Good

Jan 07, 2018 by Mrs Heal (Ashleworth)


We were given some good alternative ideas to our own. Very helpful. Jackie was very informative and her advice was much appreciated. The job was more messy than I had anticipated, worth putting up with as the finished job looked so good and we are pleased.


All Good. We Are Delighted

Dec 07, 2017 by Mr & Mrs Cantwell (Dursley)


Were you impressed with the initial sales representation? Yes. Jackie and Barry were very professional and made us feel comfortable.
Did you find the survey information helpful & accurate? Yes. All good.
Did you find our communication efficient? Jackie was very, very good.
Were we courteous & helpful? Yes. In every way.
Are you pleased with your installation? Yes. Steve and the boys were exceptional.
Was the site left in a reasonably clean and tidy condition? Yes. PRISTINE.
Would you be happy to recommend us to your friends? Yes. Have already.


Very, very impressed

Nov 21, 2017 by Mr Axton (Bracknell)


Were you impressed with the initial sales representation? Yes. After 1st initial appointment problem the sales team were great & talked through every question we had.
Did you find the survey information helpful & accurate? Yes. Survey was vital as I found it quite difficult to explain what was required over the phone.
Did you find our communication efficient? Yes. Full communication from the office & team was great & helped me understand exactly where we were.
Were we courteous & helpful? Yes. Took the time to explain what the finished project would look like & reacted professionally to changes in requirements.
Are you pleased with your installation? Yes. Very, very impressed - will use again in future for back projects.
Was the site left in a reasonably clean and tidy condition? Yes. All materials cleaned after each day.
Would you be happy to recommend us to your friends? Yes. Certainly.
Comments: The installers were great, courteous and true professionals. I had an idea of what it was going to look like, however, Steve laid out the original design & it became apparent that it's not what I envisaged. Changes were made without any problems and now looks great. Many thanks to Steve & team.


Friendly, clean & efficient

Nov 18, 2017 by Mr & Mrs Ford (Bristol)


We had already seen your work and were liking what we saw and had already decided what design and colour. Kept informed at all times. No criticisms. Friendly, clean & efficient.


Everyone Says How Nice It Looks

Nov 15, 2017 by Mr Rudman (Swindon)


Were you impressed with the initial sales representation? Yes. Very informative.
Did you find the survey information helpful & accurate? Yes.
Did you find our communication efficient? Yes. Very good.
Were we courteous & helpful? Yes. Very. All the lads were very nice. Jackie very helpful.
Are you pleased with your installation? Yes. Everyone says how nice it looks.
Was the site left in a reasonably clean & tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes. Very much so.


Very Professional

Sep 28, 2017 by Mr Pennell (Portishead)


Were you impressed with the initial sales representation? Yes. Very professional :-)
Did you find the survey information helpful & accurate? Yep. Did you find our communication efficient? Yes, love Jackie xx
Were we courteous & helpful? Yes. Very helpful.
Are you pleased with your installation? Yes. Definitely.
Was the site left in a reasonably clean and tidy condition? Yes.
Would you be happy to recommend us to your friends? Yes. Will do.
Good group of boys on the job :-)


Outstanding. Delighted.

Sep 23, 2017 by Mr Turner (Durrington)


Were you impressed with the initial sales representation? Yes. Very. It was more like a consultation than a sales meeting, and we were very comfortable with the way that the options were presented to us.
Did you find the survey information helpful & accurate? Yes. Extremely helpful, and helped us to decide what we actually wanted.
Did you find our communication efficient? Yes. Outstanding. No problems at any stage.
Were we courteous & helpful? Outstanding again. Not just the office based staff, but also the men who did the installation. Couldn\'t have been better.
Are you pleased with your installation? Yes. Delighted.
Was the site left in a reasonably clean and tidy condition? Yes. They cleaned up every day, and spent a long time doing a final clean at the end.
Would you be happy to recommend us to your friends? Yes. Absolutely, and already have.
We can\'t find a single, even minor, negative comment.


Sep 22, 2017 by Mr Feltham (Bristol)


Were you impressed with the initial sales representation? Yes. The guys spent plenty of time answering all my questions, took time to make all the necessary measurements and talked through the whole process.
Did you find the survey information helpful & accurate? Yes. Excellent. Precise plan of the area incl. drains, gullies, utilities. The detail left no confusion as to what was being done.
Did you find our communication efficient? Yes. Telephoned / emailed regularly. Daily updates while the work was being carried out. Always kept informed throughout the entire process, start to finish.
Were we courteous & helpful? I have to say it was an absolute pleasure to deal with a company where everyone was so polite, happy and motivated.
Are you pleased with your installation? Yes. We all have a vision of what we expect and I was not disappointed. A quality job done quickly and accurately to a very high standard.
Was the site left in a reasonably clean and tidy condition? Yes. Very clean. The neighbours have not stopped commenting on how clean they have left the road. In fact, its probably cleaner than when they started!
Would you be happy to recommend us to your friends? Yes. No issue here. Would feel confident in recommending.
Any other comments: From start to finish, this has been an enjoyable process. Any concerns are addressed at all stages. Everyone involved takes a pride in their work and it shows in the final product. Ensuring the customer is happy is the number one priority.


Looks Amazing!

Sep 19, 2017 by Mr & Mrs Moon (Bristol)


Were you impressed with the initial sales representation? Yes. Very thorough, plus gave us ideas.
Did you find the survey information helpful & accurate? Yes, and good to have the diagrams of different ways we could have the drive.
Did you find our communication efficient? Yes. Jackie was always in contact.
Were we courteous & helpful? Yes. Most helpful
Are you pleased with your installation? Very pleased, cannot wait to complete the rest of the garden now.
Was the site left in a reasonably clean and tidy condition? Yes, always clean and washed down.
Would you be happy to recommend us to your friends? Yes. Definitely.
Very pleased. Looks amazing.


Very Happy To Recommend

Sep 14, 2017 by Mr & Mrs Gore (Newbury)


Were you impressed with the initial sales representation? Yes. Knowledgeable but not pushy and very helpful explaining all aspects of the job.

Did you find the survey information helpful & accurate? Yes. Very good advice and information.

Did you find our communication efficient? Yes. Jackie is a great asset to your company. Very pleasant and "on the ball".

Were we courteous & helpful? Yes. The groups of guys were a great bunch. Courteous and easy to get on with. A credit to your firm.

Are you pleased with your installation? Yes. Very good job by all. Our driveway has had a few comments - hope we can send more jobs your way in the future.

Was the site left in a reasonably clean and tidy condition? Yes. Very clean, tidy condition, especially to the jet washing of our neighbour's windows and car.

Would you be happy to recommend us to your friends? Yes. Very happy to recommend your company at any time.


Decorative Concrete Specialists 01793 261 011 Office 16 BSS House, Cheney Manor Swindon Wilts, SN2 2PJ United Kingdom 5.0 5.0 98 98 Were you impressed with the initial sales representation? Yes.Did you find the survey information helpful & accurate? Yes.Did you find our communication efficient? Yes.Were w
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