A Pleasure Dealing With You All
We were very impressed with the sales pitch, especially with regard to customer care. This made our decision very easy in choosing DCS over other local companies. Jackie was in constant contact throughout the job to ensure we were happy with each stage of the process. She also made it clear that she was at the end of the phone if we needed to discuss anything. The team were polite at all times. The team tidied up after themselves on a daily basis. We have already had a few people asking for your details. Although a few issues were encountered during the project, DCS was very professional and efficient in the way that these issues were dealt with. We would like to pass on our thanks to the whole team for all their hard work. It was a very enjoyable experience for us and a pleasure dealing with you all.
Were you impressed with the initial sales representation? Yes. Barry was very capable and explained the product clearly.
Did you find the survey information helpful & accurate? Yes.
Did you find our communication efficient? Yes. Very effective. Much appreciated the phone calls from Jackie every night to check we were happy with the work.
Were we courteous & helpful? Yes. Workmen elicited positive response from our neighbours at their politeness and explaining product etc. We found them very polite too & helpful.
Are you pleased with your installation? Yes. Very pleased.
Was the site left in a reasonably clean and tidy condition? Yes. Clean & tidy.
Would you be happy to recommend us to your friends? Yes. Absolutely. Already done so.
So Pleased I Chose Your Company
Excellent. Excellent. Excellent. Thank you for an excellent job, with perfect workmen and communication. I am so pleased I chose your company.
Were you impressed with the initial sales representation? Yes. Very comprehensive and unpressured presentation, gave us every confidence of doing business with DCS.
Did you find our communication efficient? Outstanding customer communications throughout.
More Than Pleased With My Installation
Did you find our communication efficient? Always!
Were we courteous & helpful? Very.
Are you pleased with your installation? More than.
Was the site left in a reasonably clean and tidy condition? Very clean.
Would you be happy to recommend us to your friends. Already have.
Over The Moon
Were you impressed with the initial sales representation? No pushy sales, just a good chat with the Surveyor.
Did you find our communication efficient? Yes, communication twice a day during works is excellent.
Were we courteous & helpful? Yes very professional.
Are you pleased with your installation? Over the moon.
Would you be happy to recommend us to your friends? Already am.
Had already used you. Often recommended to others. Provided great service as always. Wishing you success always.
Beyond What Was Expected!
Very efficient. Jackie was really helpful and attentive. I am particularly delighted with the new, shallow front doorstep which was built for us. It has made such a difference!
It Looks Great
No hard selling, just good information and advice. We were always kept informed about progress. Everyone was good to get on with. All was very good. It looks great.
Great Job and Service
Very pleased. Jackie from your office kept me well informed of all stages of work to be carried out. Installation guys made sure everything was left clean and tidy at all stages. Please pass on my thanks to all your team for a great job and service.